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While actionvan aims to deliver orders as soon as possible, order processing can take up to two working days. Additionally, most of our items are sent on a 48-hour service owing to their size.

As a result, we ask customers not to follow up on orders until after five working days or one calendar week from the date of order placement.

Although things usually arrive within a week, we are unable to provide any other delivery service other than DHL.

We apologise, but we are unable to ship to addresses outside of UK mainland. Therefore, we are unable to ship to any UK islands and we are also unable to ship to the Scottish Highlands.

We can, however, ship things to a friend with a mainland UK address or we can send items to the UK goods forwarder of your choice; though we are unable to provide any necessary papers a forwarder may want (this will need to be done by the customer). Any internet search for a UK goods forwarder will turn up businesses that provide a goods forwarding service.

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